Janel L.'s review of L.A. Fitness Sports Clubs

L.A. Fitness Sports Clubs

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Customer Reviews & Ratings
Complaint Posted 7/26/2011
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Review 7/26/2011
Their practices for signing up training sessions are misleading to say the least. I met with a trainer who signed me up for what he said would only be for 3 months of sessions and after that I could cancel with no penalty. He showed me the screen with the 3 month agreement and he even threw in extra training session with him. Unfortunately, I neglected to get a copy of the agreement and I signed on electronically. Well low and behold, I go to LA Fitness to cancel my training session and the agreement they printed up, with my electronic signature states that I entered a year long contract. I attempted to contact the trainer who signed me up and guess what, he's no longer employed there. When I spoke with the manager of membership, he said that he would give my information to corporate. I asked if I could have the name and number of the person at corporate and he said he can't do that, he just forwards the info. to him and he will get back to me. This is the most egregious example of of false practices that a gym can do.
 
 
 
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Additional Business Information
Hours   Phone   (949) 255-7330 Address   P.O. Box 52110
Irvine, CA 92619
Website   http://www.lafitness.com Email   aylinm@lafitness.com
Contact   Aylin Medina Other  
 
 
 
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