L.A. Fitness Sports Clubs

1.2 star rating Rating - based on 60 reviews & complaints
 
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Health Clubs & Spas
Exercise and Physical Fitness Programs

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Customer Reviews, Ratings & Complaints
Complaint Posted 5/9/2013
Lack of consideration for members - Toco Hills - Atlanta, GA
I am an investment banker and requested CNBC to be on one of televisions. I was told three times by the Operations Manager over the course of two months that they would have it on. Never happened. I finally called the General Manager, Dejuan on a... Read More »
 
 
 
Complaint Posted 5/3/2013
Don't do it.
Tried to cancel because I moved out of the range of "relocation to a new facility." Kept debiting my account. Customer service was rude and threatening. Told me my credit would be "ruined" if they didn't get their money. Just.... Read More »
 
 
 
Complaint Posted 11/15/2012
LA FITNESS IS A SCAM
La Fitness is a SCAM! There sales techniques are really sleazy. i signed up for 3 years thats $750, they promised 5 free personal trainer sessions. The salesman Armando, sent us over to the manager(who is now the manager at la fitness on wilshire)... Read More »
 
 
 
Complaint Posted 4/11/2012
Horrible gym, scammers and liars
Horrible gym. Not only is the equipment second rate, but they also purposely scam you with their memberships. The sales person told me I could just sign up for 2 months since I was traveling for work and would only be in the area for 2 months, bu... Read More »
 
 
 
Complaint Posted 3/13/2012
The LA Fitness Corporation is an unethical swindler, crook, shyster, etc.
After I signed up for LA Fitness in SW Arlington, they gave me my "free" training session. Reuben Cordero, training manager, at that time, with their high pressure, tactics, talked me into a contract with approx. $300 down, and $160 a month. I cal... Read More »
 
 
 
Complaint Posted 2/28/2012
RUDE SALES MANAGER AT LA FITNESS! NO BUSINESS WHAT SO EVER!
I was a LA fitness club member for over 4 years.I have to cancel it last year because of my puppy. Now I want to re-join the club again so yesterday(2/27/12) me and my friend went to the Arcadia club try to talk to somebody. The staff's name is Jo... Read More »
 
 
 
Complaint Posted 1/22/2012
Horrible service, mediocre training
I signed up for personal training services and was told that my simple goals were easily achievable within a year, only to have trainers wander off to chat, not have a plan before I arrived, new trainers every few weeks so that I have to start ove... Read More »
 
 
 
Complaint Posted 11/24/2011
Review 11/24/2011
I froze my membership and agreed to pay $10.73 per month. In August 2011, I decided to cancel the membership entirely after joining a different gym. On August 11, 2011, LA Fitness sent me a confirmation of the account/membership's cancellation pur... Read More »
 
 
 
Review Posted 11/7/2011
Review 11/7/2011
I go to LA Fitness in Laveen AZ. Great zumba class and instructors. Kudos to them. Some of the sales persons and front desk persons could benefit from a customer service training. Yes, understand that they need to "police" customers but there are... Read More »
 
 
 
Complaint Posted 10/20/2011
Review 10/20/2011
HORRENDOUS!! Northridge, CA LA fitness location on 18670 Devonshire St has to be THE WORST LA fitness club I have ever attended. I have had membership there for years and my mom has had on and off membership with them. I decided to take her a few... Read More »
 
 
 
Complaint Posted 10/20/2011
Review 10/20/2011
I have been a member of LA Fitness since October, 2010. I frequent the Huntingdon Valley location. The gym is dirty, especially the restrooms and the pool area, and the equipment is outdated (please see attached pictures). The vents are covered wi... Read More »
 
 
 
Complaint Posted 7/26/2011
Review 7/26/2011
Their practices for signing up training sessions are misleading to say the least. I met with a trainer who signed me up for what he said would only be for 3 months of sessions and after that I could cancel with no penalty. He showed me the screen... Read More »
 
 
 
Complaint Posted 7/14/2011
Review 7/14/2011
Ok here is a story of LA fitness I called the Alhambra Branch located at 412 East Main Street, Alhambra and I spoke to a person name Tony, he offer me the membership at $799 for 2 years and then 99 for renew plan. I told him I will think about it... Read More »
 
 
 
Complaint Posted 6/26/2011
Review 6/26/2011
LA FITNESS IS SUCK, THEY ARE VERY EASY TO SIGN IN WITH BUT IMPOSSIBLE TO GET OUT, ITS THE WORST CUSTOMER SERVICE EVER.I DID CALL AND TRY TO CANCELL MY MEMBERSIP AND FAXED IN CANCELLATION REQUEST SEVERAL TIMES A YEAR AND COULDN`T BE SUCCESSFULL AND... Read More »
 
 
 
Complaint Posted 6/22/2011
Review 6/22/2011
BEWARE. If your debit card expires, they will call 5 times in 4 hours to the phone number you supplied, if it is a relative, they won't quit if you are asleep or at work, they will state they will keep calling and will purposefully keep calling at... Read More »
 
 
 
Complaint Posted 5/8/2011
Review 5/8/2011
My experience is one of typical corporate non-responsiveness. While the on-site employee told me my account would no longer be billed for personal training sessions, I continue to be billed over $300 a month. A while ago, after their failure to st... Read More »
 
 
 
Complaint Posted 5/5/2011
Review 5/5/2011
Very disappointed-even after trying to get out of our contract from Pure Fitness who was bought out by LA Fitness. They will not refund us our $95.00 to get out of contract and never go back. They closed down the 3 gyms I used to go to and now the... Read More »
 
 
 
Complaint Posted 5/3/2011
Review 5/3/2011
TAKEN ADVANTAGE OF! DO NOT GO HERE! - LA FITNESS - HOUSTON, TX - Located off Richmond Ave

I have NEVER in my life dealt with the most deceitful and disrespectful group of "managers" in my life. I am OUT $550 because of personal trainer that lie... Read More »
 
 
 
Review Posted 4/26/2011
Review 4/26/2011
Have heard plenty about cars being broken into but the reason I have rated this high is because the only time i go to the gym is at night and the last couple times I have left the gym I have specifically noticed cops in the parking lot. I would li... Read More »
 
 
 
Complaint Posted 4/17/2011
Review 4/17/2011
February 1 I mailed a cancellation letter to the address in my pro results training contract. I had fulfilled my contractual obligations and also decided to quit the gym entirely as I no longer had time to work out. March 10 I was billed as usua... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (949) 255-7330 Address   P.O. Box 52110
Irvine, CA 92619
Website   http://www.lafitness.com Email   aylinm@lafitness.com
Contact   Aylin Medina Other  
 
 
 
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