Birch Gold Group

5.0 star rating Rating - based on 103 reviews & complaints
Birch Gold Group is dedicated to helping Americans protect their savings with physical gold and silver. Find out why we've been named a "Major Gold and Silver Dealer" by Newsmax and rated A+ by the BBB. Visit  
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Birch Gold Group Categories
Gold, Silver, and Platinum Dealers
Investment Advisory Service

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Customer Reviews, Ratings & Complaints
Review Posted 1/2/2020
Happy with Birch
I was very happy with Birch Gold Group, they made eveyrthing pretty simple for me. I would definitely recommend to others and plan on doing jsut that. Read More »
Review Posted 1/1/2020
Top notch
What an amazing group of people. During a series of conversations, the people at Birch Gold explained how i could convert my 401k, then helped me do it. It took a fair amoutn of time because of all the dealings with the company that my 401k used t... Read More »
Review Posted 12/29/2019
Bought with inheritence
We had inherited some money and decided it would make sense to use it to buy precious metals. Sheldon explained what we could do, and gave us all of the options. He made it super easy. Now we have the coins and bars and are thrilled. Read More »
Review Posted 12/28/2019
Phillip was amazing to work with, I am so grateful that I was connected with him. He was able to explaint he current situation in perfect detail and help me decide what to do with my money. I didn't move it all into precious metals, but now I'm ve... Read More »
Review Posted 12/26/2019
High recommendation
So happy to have found Birch Gold Group to help move my TSP over into precious metals. I looked at a lot of companies but these guys came on top for all the right reasons. Plus the customer service is exceptional. I highly commedn everyone there a... Read More »
Review Posted 12/26/2019
A blessing!!
Birch Gold is a fantastic company to work with for an IRA rollover. After speaking to Terrence, I worked mostly with Natalie in the IRA Department. She helped so much with all of the prep for the new account and the rollover of my funds. I honestl... Read More »
Review Posted 12/22/2019
My sister in law recommended Birch to me. I gave them a call, and they made it SO EASY to buy from them. Just a week or so later, the coins were at my home. Read More »
Review Posted 12/18/2019
Invaluable partners
My money had been with Fidelity for several years. It had been going up, but I decided it was time to hedge my bets. The Birch Gold Group proved to be invaluable partners. Thanks to Chris and Susan especially. Read More »
Review Posted 12/12/2019
Thanks Birch GOld
I called Birch Gold about two months ago to see if this might make sense to me. They took their time to walk me through the whole process, there ended up being a number of steps for my 401(k) but it went pretty smoothly and now everything is done. Read More »
Review Posted 12/11/2019
So thrilled
Couldn't be more happy with my experience with Birch Gold. They treated me so well from the very beginning, even though I knew very little. Highly highly recommend. Read More »
Review Posted 12/7/2019
5 stars
Everyone in the office was so nice to work with. At first I mostly spoke with Zack. Then I spent some time iwht Sheldon. WHen it came to the rollover, Natalie did most of the work for me. What a sweetheart! She was so knowledgeable and such a plea... Read More »
Review Posted 12/7/2019
So patient!!
Steve was extraordinarily helpful and patient, he was happy to answer all of my questions some that I think I had already asked before!! He couldn't have been more friendly or patient, I'm so pleased that I was able to work with him. Read More »
Review Posted 12/4/2019
Couldn't have done it without them
I am new to the Birch Gold Group, and I am happy to report that they were good people to work with. My rollover to the IRA went pretty well. Took some time with Schwab but they were persistent and made it happen. Coudn't have done it without them. Read More »
Review Posted 12/2/2019
Good people
Good people to work with. Happy with my experience. The rollover was very smooth. Read More »
Review Posted 11/29/2019
Thanks Jack
Came to Birch through the referral of my cousin. Since Day One, Jack has been a stellar partner, very informative, very helpful. My delivery arrived last week, everything is in order. Thanks guys. Read More »
Review Posted 11/28/2019
Team Effort
Massive thank you to Jack and Lana and rest of the staff at Birch Gold. When I first called in, I wanted to learn more about the IRA rollover but knew next to nothing about any of it -- the rollover, buying precious metals, any of it. They all wer... Read More »
Review Posted 11/24/2019
Very patient people
I was slow to make up my mind about moving my 401k over into gold, but the people at Birch Gold Group never pressured me or harrassed me. I'm so thankful for that! They let me make the decision based on how I felt most comfortable. It meant the wo... Read More »
Review Posted 11/23/2019
Lived up to reputation
As a new precious metals investor, this was somewhat a leap of faith for me. I did my research ahead of time, and found Birch Gold to be the most reputable. Fortunately, they lived up to that reputation. The whole team was excellent, especially fo... Read More »
Review Posted 11/21/2019
Good Experience
We have had a good experience with this company and the representatives that we have worked with. They are courteous, patient and knowledgeable. I can't thank them enough for all of there help. I would suggest others look at them to. Read More »
Review Posted 11/16/2019
Second purchase
My experience with Birch Gold has been amazing. I just completed the second trasaction for my IRA and each one went very well. It's like they are a finely tuned machine over there, they get things done fast. Better yet, they communicated eveyrthin... Read More »
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Additional Business Information
Hours   Monday - Friday 6:00am - 5:30pm PST Phone   (800) 355-2116 Address   3500 West Olive Avenue, Suite 730
Burbank, CA 91505
Website Email
Contact   Other  
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