Jerry R.'s review of Wolfepack Transport

Wolfepack Transport

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Customer Reviews & Ratings
Complaint Posted 11/3/2016
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NEVER USE THIS COMPANY – HORRIBLE CUSTOMER SERVICE - On 13 Oct Wolfepack contracted to move truck from MS to WA on or about 21 Oct., gave them $175 deposit. Repeated phone calls and e-mails go unanswered or not returned. Two phone conversations with Scott were just excuses and somebody else’s fault that vehicle was not moved. 2 Nov per their terms/conditions I canceled the order. Still cannot get any confirmation call, e-mail, or fax that they received and will stop. Customer service level was poorest example encountered in 50+ years. Had they simply been honest and kept me informed they could have avoid any issues It appears they bid real low and then look for additional payment to get the vehicle moved. NEVER USE THIS COMPANY – HORRIBLE CUSTOMER SERVICE. Would RATE ZERO STARS IF POSSIBLE
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Additional Business Information
Hours   Customer Service - Monday - Friday 9:00am - 5:00pm Pacific Standard Time
24 Hours a day - 7 Days
Phone   (818) 363-7896 Address   19132 Killoch Place
Porter Ranch, CA 91326
Website Email
Contact   Scott Wolfe Other  
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