Cross Country Auto Transport

1.7 star rating Rating - based on 12 reviews & complaints
 
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Cross Country Auto Transport Categories
Auto Transport

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Customer Reviews, Ratings & Complaints
Complaint Posted 5/4/2010
Review 5/4/2010
My experience was much like Janel W. I never signed anything however; they went ahead and charged my credit card. I still am trying to get my money back.

Please take me seriously when I say, the best thing you can do is to take your money elsew... Read More »
 
 
 
Complaint Posted 2/2/2010
Review 2/2/2010
This company has many loop holes with dealing with customers. They do not provide with all the adequate information that is required for you to know. The dispatcher Alex, is mean and unprofessional, they are unwilling to accept that there are erro... Read More »
 
 
 
Complaint Posted 1/22/2010
Review 1/22/2010
Use this company at your own risk. My family and I were moving across country and needed our two cars transported. I spoke with Tom Henderson and he seemed nice and helpful and explained that because I was shipping two cars, he could give me a dis... Read More »
 
 
 
Complaint Posted 12/10/2009
Review 12/10/2009
I needed my classic car transported from California to North Carolina, I spoke with Beth and she told me they had a truck in California and could pick my car up in 2 days, I paid the $175 deposit and signed the contract that stated that if the car... Read More »
 
 
 
Complaint Posted 12/4/2009
Review 12/4/2009
I was first told by CCAT that they had a fleet of trucks that could move my vehicle from New York to California. I then gave them my CC for a $150 deposit. I then was contacted by a company saying that my job had been sub contracted to them. CCAT... Read More »
 
 
 
Complaint Posted 9/28/2009
Review 9/28/2009
I would NEVER do business with this company again! They led me to believe that they were owners of the trucks when they actually are brokers which you don't learn until after you pay the deposit. But that is far from the worst of it. They said the... Read More »
 
 
 
Complaint Posted 8/12/2009
Review 8/12/2009
This company advertises as not being brokers and having their own trucks/drivers, but this is not true. The person I talked to even said my car was being shipped by plane. Instead, I was redirected to a small company (about which I didn't know any... Read More »
 
 
 
Review Posted 5/20/2009
Review 5/20/2009
I researched many companies to find the right one to move my car from Florida to California. Their account rep Beth was very knowledgable, patience and informative. I had my car picked up on time and reached me within the timeline that Beth gave m... Read More »
 
 
 
Review Posted 4/23/2009
Review 4/23/2009
I found this review thing after I had already hired Cross Country to move my Chrylser and they had picked it up. Needless to say I was quite worried after I saw a couple of these reviews. But they did a good job! The car actually arrived a day ear... Read More »
 
 
 
Complaint Posted 4/17/2009
Review 4/17/2009
Dont trust this company. I phoned this company asking about the terms and conditions which are not on the website. Alex answered and I asked for Beth, Alex said Beth was out sick (Beth later answered her phone when he was on break) Alex insisted t... Read More »
 
 
 
Complaint Posted 4/12/2009
Review 4/12/2009
I have just been scammed by this Cross Country Auto Transport. They took my money, never showed to pick up the car, never answered their phone after I paid them, the driver never called to confirm pick up...simply nothing. Do not use this company.... Read More »
 
 
 
Complaint Posted 2/13/2009
Review 2/13/2009
We where trying to find a company to move my car from Hawaii to Texas and CCAT gave me a lowest bid and i have never went though a broker.Beth told me that we would only have to pay a told of 550.00 for every thing.We called the company on Jan 29,... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (888) 546-6683 Address   2450 West Sample Road #11
Coconut Creek, FL 33073
Website   Email   customerservice@auto-move.com
Contact   Luis Molina Other  
 
 
 
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