Federal Student Loan Options

5.0 star rating Rating - based on 14 reviews & complaints
Federal Student Loan Option is a Professional Documentation Preparation and Processing Company. Designed to advise students with federal student loans their repayment options based on their unique financial situation and streamline their Federal Student Loan Documentations through the bureaucracy of U.S. Department of Education.  
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Customer Reviews, Ratings & Complaints
Review Posted 7/31/2018
Positive Results
Sam took control after some handling issues created confusion and caused regressive action. Samantha resubmitted my claim for a slightly different program that was more appropriate than the one I was on resulting in complete dismissal of nearly $6... Read More »
 
 
 
Review Posted 6/27/2018
Awesome Sauce
I had a chance to speak with Richard. He not only helped and was patient with my ignorance towards on how I just thought this was a scam. This is the real thing. They saved me over $70 over the life of my loans. Read More »
 
 
 
Review Posted 5/25/2018
Saved A Ton!
Thank you Jasmine Moreno. You were patient with my questions and promptly emailed me back! This was the best decision . I was paying $880 amonth struggling with navient. Good news to hear that I did not have to pay as much. I can use that money to... Read More »
 
 
 
Review Posted 4/27/2018
Great Process
Ronda is really great at what she does. She is extremely knowledgeable, thorough about the information and services needed, professional and helpful. Overall experience, highly recommended. On to the next bill Read More »
 
 
 
Review Posted 3/15/2018
Thanks
I have been with Navient/Sallie Mae customers for about 6 years. I hated calling them because the customer service seemed moody or regurgitating the same info on the screen. at the end of a call I would be extremely frustrated. Marcia answered the... Read More »
 
 
 
Review Posted 12/13/2017
Garnishment Stopped!
I would just like to take a moment to say how awesome Randy is. He made this process easy and painless. I am very glad that they stopped my garnishment from going into effect. I highly recommend giving this company a call, especially Randy. Read More »
 
 
 
Review Posted 11/21/2017
Great Month!
Working with Federal Student Loan Options was a positive great experience. They helped me out of a financially bind. Thankful for their help. Read More »
 
 
 
Review Posted 10/31/2017
Thanks
Greeted today with good customer service. Would recommend this service. I dealt with the department of education on where my loans were. Got the the fun around. This company got me straight financially. Thanks Vareem. Read More »
 
 
 
Review Posted 10/4/2017
Wasted 10 years struggling with payments
Had struggled with my student loans for 10 years. I found Federal Student loan Options via a friend that had used them.I found out what i qualified for and did not know I was wasting my time making interest only payments with my loan company.Money... Read More »
 
 
 
Review Posted 3/30/2017
Should have called them back in November
I was a little worried about going through the loan forgiveness process myself. Kevin Myers made the process so easy! He really seemed to care about getting me the bests service possible. I would recommend his company to anyone seeking student loa... Read More »
 
 
 
Review Posted 10/11/2016
Awesome! Eye Opener...
Federal Student Loan Options was a scary and informative experience! Randy was very patient, gave good explanations and was very thorough. Yes, you pay a fee for the services, like with anything else, it was well worth the time given to our case.... Read More »
 
 
 
Review Posted 9/27/2016
As promised. Can't complain.
Signed up with Federal Student Loan Options 3 months ago with Ruby and I was her first client. I told her if everything went well and she can get my payments lowered I would write her a review. As your website states you have done your job with du... Read More »
 
 
 
Review Posted 9/9/2016
Great Service! Processing Team is on it!
This company so far has taken great care of me. They stay in touch so you know each step of the process. I get both emails and text messages so that I stay informed. Started the process in late June 2016. At first was apprehensive. Talk with a mem... Read More »
 
 
 
Review Posted 9/9/2016
Thank You Silvia Ritzi!!!
Very knowledgeable and explained everything to me. I didn't know anything about my loan debt, interest or even who I was suppose to pay. She walked me through setting my fsa account up. I received a call back 20 min. later letting me know what my... Read More »
 
 
 
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Additional Business Information
Hours   7:30am-7pm (PST) Phone   (714) 798-2007 Address   360 E. 1st Street, Suite #375
Tustin, CA 92780
Website   http://www.federalstudentloanoptions.com/ Email   info@federalstudentloanoptions.com
Contact   James Wilson Other  
 
 
 
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