Customer Reviews & Ratings
Review Posted 12/6/2011
. 1
. 0
Outstanding Quality & Service
I live in Mexico city, probably you´re wondering why I'm writing this review. Well it started with planning my marriage proposal where I needed a beautiful ring to make it perfect. I started searching Internet and that's where I found Jewellery by Novel and of course I founded a beautiful three stone ring in platinum I was looking for.

Because I live outside the US I was very concerned on not having the quality and service as I could have if I live over there, and I just want to say I was surprised on the outstanding service that Jay (Store Manager) gave me, not only by phone as well by email, for an instance it felt that Novel store was in my town.

They did everything I told them to do, starting from the shipping to the bank wire transfer that I made.

Finally when I had the ring in my hands, I was amazed in the quality of it, as a result my now fiancée love it at first sight.

Hope this review helps anyone who is searching for great quality, service and excellent prices.

Regards from Mexico


 
 
 
Was this review helpful? (15)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Our hours are 10 a.m. to 6 p.m. Monday - Friday Phone   (888) 765-4326 Address   650 South Hill Street Suite 713
Los Angeles, CA 90014
Website   edwinnoveljewelrydesign.com Email   customercare@edwinnoveljewelrydesign.com
Contact   Lisa Lee Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.