Josh S.'s review of Airsoft GI

Airsoft GI

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Review Posted 3/10/2010
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Review 3/10/2010
I just wanted to let you know why Airsoftgi is my only retailer from now on. I made an order last week and the item was out of stock. I called and talked to Nathan who work with me for a long time trying to find a replacement part, for the out of stock item, as I needed it for an upcoming event. Nathan put in 110% in trying to find an alternative part, including searching the Boneyard, and made me feel like he really cared about my order. In the end no alternative replacement was found but because of Nathan and how he treated me I was good with that. Now this is where the story usually ends but I get a message from Nathan when I arrived this morning saying he found the part and was shipping it out!!! I can’t believe that even after working with me all that time he still did not give up and eventually found the part. Kudos to Nathan and Airsoftgi. I have officially sent separations letter to Evike and my other retailers as they have never come close to that kind of service. Just wanted to make sure you know how great Nathan is and that you won over a customer for life that will be spreading the word on just how great you guys are.
 
 
 
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Additional Business Information
Hours   Walk-in Store: Monday to Thursday (11am-6:30pm PST) Friday & Saturday (11am-7pm PST) Customer Phone   (909) 869-0671 Address   21077 Commerce Pointe Drive
Walnut, CA 91789
Website   http://www.airsoftgi.com Email   csmanager@airsoftgi.com
Contact   Customer Service Other  
 
 
 
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