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Review 2/6/2010
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I was quoted $675 to have my vehicle shipped. However, when the day came for them to pick up my vehicle, no one showed up. I called them numerous times and kept getting hung up on or put on hold with no one bothering to answer the phone in an attempt to avoid dealing with me eventhough I was very polite. Finally, I had one employee who was willing to talk to me; however, she said no one was willing to pick up my vehicle for the quoted price. I ended up paying $950 instead and in addition to that my vehicle didn't arrive on the 31st of January like I was told, so I had to pay an additional $200 on a rental car until my truck arrived. So between the $950 (actual shipping cost) in addition to the $200 rental car and the $50 for a taxi after returning the rental car. This company cost me approximately $1,200. Please read the contract before giving them the $150 deposit, if I had known what was on the contract prior to the deposit, I would have realized, this is how they get you. The sales guy makes you think you will have your vehicle picked up on the day you requested; however, the contract says they can take up to 10 days. If you decide you don't like the service than you can request a refund; however, they can charge you a $90 admin fee. And it even says the quoted price can change. In closing, please read the contract first!!!
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