Juan F.'s review of BMW of Monrovia

BMW of Monrovia

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Complaint Posted 6/6/2011
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Review 6/6/2011
I went to the dealership and we agreed on $2000 down with payments of $468.52. The sales manager sent the wrong information over to the finance department and they charged me $3000 instead. I did not notice the difference until I received my credit card bill which had the $3000 charge. I went back to the dealership and they said they couldn't do anything to help me. They changed the deal on me without consulting me and sold me the car with a higher down payment and higher monthly payments then had been discussed with me. Even the salesmen remembered the deal we agreed on and I have the paperwork with the details of the deal still.
 
 
 
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Additional Business Information
Hours   Monday - Saturday 9:00 AM - 9:00 PM Sunday - 10:00 AM - 8:00 PM Phone   (626) 358-4269 Address   1425 South Mountain Avenue
Monrovia, CA 91016
Website   http://www.bmwofmonrovia.com Email   mo.younis@BMWofmonrovia.com
Contact   Mo Younis Other  
 
 
 
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