Julie W.'s review of California Veterinary Specialists, Inc.

California Veterinary Specialists, Inc.

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Complaint Posted 3/10/2012
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MOLLIE'S HORRIFIC EXPERIENCE at California Veterinary Specialist in Ontario.
Mollie walked in: 5 days later she was wheeled out on a gurney.
Mollie was diagnosed with Gallbladder Mucocele, a condition which requires EMERGENCY SURGERY TO REMOVE THE GALLBLADDER BEFORE IT RUPTURES. Mollie's regular vet phoned CVS to explain her condition and urgent situation. The surgeon said they could perform the surgery. However neglected to tell her vet that they would wait until the following day, when they had A FULL STAFF. It was 19+ hrs after I took Mollie over that they finally performed the surgery. Mollie's gallbladder had ruptured by then. I was told they cleaned it out really well. He said she would have been dead in 2 days if they didn't do the surgery. Well they did and she was dead in 3 days.
After a rupture, death is certain, do to Peritonitis. The following days Mollie showed signs of peritonitis, however, the Doctors kept telling me she was resting comfortably and these signs were all NORMAL symptoms after surgery. A vet tech found Mollie dead in her cage Saturday evening. At that point they phoned me to tell me they were giving her CPR - I TOLD THEM TO STOP, JUST LEAVE HER ALONE. I would be there the next morning to pick her up. I was told by the doctor they would put her in the FREEZER. The owners refunded all of the charges, $5,900.00 back to me. The surgeon called to express his condolences on Monday, and said he wanted to learn from this experience so that he could do things differently next time. I told him, Mollie was not an experiment, she was my life. As a result of this horrible experience, I have learned much about her condition from other vets and research I have done. All I wanted was the truth. I wouldn't have let my best friend suffer and die alone in a cage. I am keeping my promise to Mollie to spread the word about this SO CALLED EMERGENCY HOSPITAL.
THIS HOSPITAL DOESN’T GET ANY STARS!
 
 
 
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Additional Business Information
Hours   Phone   (951) 600-9803 Address   25100 Hancock Avenue
Murrieta, CA 92562
Website   Email   ddavis@calvetspec.com
Contact   Dora Davis Other  
 
 
 
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