llj's review of Hi Fashion Fabrics, Inc

Hi Fashion Fabrics, Inc

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Customer Reviews & Ratings
Complaint Posted 11/10/2010
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Review 11/10/2010
Horrible experience! Over priced, HORRIBLE CUSTOMER SERVICE! NEVER going back. Owners were rude and made me feel very unimportant! Telling all my friends, family, and their friends and family to never shop there! "Family owned" but they don’t care about their customers needs or experience.
 
 
Business's response - on 11/17/2010
After puchasing cut fleece fabric from my store this customer told me she called a national chain while she was in my parking lot and asked them what the price of thier fleece was. That store told her that they sold fleece fabric for less than we do. She came back into my store and asked if we would match the lower price, which we NEVER do. We also have posted signs that we do not take cut fabric back. She left the store and came back in a little later and demanded her check back or she would stop payment, I responded that cut goods are sold goods and I would turn her check over to collection if she stopped payment. She left again.
 
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Additional Business Information
Hours   Open Mon - Sat 9:30 to 5:30 Phone   (970) 242-1890 Address   2586 Patterson Rd
Grand Junction, CO 81505
Website   Email   jpvlefty@aol.com
Contact   Jeff Vogel Other  
 
 
 
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