WaitingForever2's review of Hoag Property Management, Inc.

Hoag Property Management, Inc.

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Customer Reviews & Ratings
Complaint Posted 4/17/2008
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Review 4/17/2008
Overall the company is good at getting issues resolved. However, the time it takes for issues to become address is long. Multiple phone calls need to be made in order for the company to realize that the issue is urgent. The community manager lacks professional phones skills and does not take into consideration how she makes customers feel. In particular, the community manager lacks the effort to make the customer feel that they are important. When trying to address a problem the manangement tries to pin it toward the homeowner instead of trying to figure out how it can be handle. Overall, there needs to be major improvement in how the management company interacts with the homewowners.
 
 
 
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Additional Business Information
Hours   Phone   (562) 869-1556 Address   10551 Paramount Blvd.
Downey, CA 90241-2499
Website   http://www.hoagpropertymgt.com Email  
Contact   Kenneth Potts Other  
 
 
 
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