Consumer's review of Idea Express

Idea Express

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Customer Reviews & Ratings
Complaint Posted 9/2/2007
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Review 9/2/2007
The company has a system to allow you to have an order placed and then requests your credit card information, it then gives you a total; but the following day sends you an e-mail with a new total the is much higher than the 1st one. It claims the new amount is for the shipping and handling. When you request that the order be canceled the company then informs you there is a $25 fee to do so. The will reply via e-mails stating you should review the 25 plus links on their site and it is your fault for giving them your credit card info.
 
 
 
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Additional Business Information
Hours   Monday-Thursday ~ 7:30 am to Midnight Friday ~ 7:30 am to 5:00 pm Saturday ~ 1:00 am to 2:00 pm S Phone   (323) 269-6088 Address   11684 Ventura Blvd. Unit 921
Studio City, CA 91604
Website   http://www.customglassware.com Email  
Contact   David Lee Other  
 
 
 
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