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Review 5/3/2011
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TAKEN ADVANTAGE OF! DO NOT GO HERE! - LA FITNESS - HOUSTON, TX - Located off Richmond Ave
I have NEVER in my life dealt with the most deceitful and disrespectful group of "managers" in my life. I am OUT $550 because of personal trainer that lied to me about the contract I signed up for.
Don and J (personal trainer and personal trainer manager)are some of the most unprofessional people I have ever done business with. I was told I was signing up for a contract that included an initiation fee and purchased 6 personal training sessions. I paid $350 the day Don sold me the package. One week later, I get a phone call telling me that I am going to expect $204 deducted out of my checking account for the next YEAR. I was caught totally of guard and called back the individual to get the issues resolved. Since then, I have been going round and round with J (Javier) and other LA Fitness employees to get this issue resolved. When brought into the club to discuss this, I was basically told "Well, maybe you should have read the contract before you signed it." The trainer left out so many details when I signed up for the contract that I was and will still stand by the fact I was maliciously tricked and taken advantage of for him to get a sale.
One month later, I am still waiting on getting this resolved. I am a educated woman with a degree from a very large university - I can assure you signing that contract was no mistake of mine. I was given false information and taken advantage off for being a 23 year old female.
I have never been so disappointed in a business! BEWARE OF CONTRACTS HERE! THEY WILL MISLEAD YOU INTO SOMETHING YOU DO NOT WANT THEN TURN IT AROUND AS IF IT WERE YOUR FAULT!
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