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The LA Fitness Corporation is an unethical swindler, crook, shyster, etc.
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After I signed up for LA Fitness in SW Arlington, they gave me my "free" training session. Reuben Cordero, training manager, at that time, with their high pressure, tactics, talked me into a contract with approx. $300 down, and $160 a month. I called back within 3 days, talked to Keith as well as Reuben and cancelled! They put the contract through anyway and I noticed after 2 months that LA Fitness had been withdrawing payments from my checking account. I have called them and gone in, off and on, over the past several months to not only receive a refund, but to stop the fitness contract as well. I had to stop payments through my credit union. LA Fitness has the information in their computer and Keith, in sales, and the current Operations Mgr, Allison O., indicated at various times that I should and would receive my refund. The last I got out of Allison is that 2 vice presidents said "NO"!!! I do not know why. Allison put me in contact with LA Fitness Customer Service; I explained the situation, again, and have never received a call back from La Fitness Customer Service?! I have never received any training services under that contract, other than the initial "free" personal training assessment. I have sent certified demand letters to all appropriate addresses, to no avail, with no response! I am now in the process of taking LA Fitness to small claims court. They are unethical thieves! (I really would not give them any stars; I just can not figure out how.)
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