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Second time using Lenox Financial for refinancing our home.
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This is our second time using Lenox Financial for refinancing our home and each time was an excellent experience. The first time we used them in 2013 was to lower our interest rate from 5% to 3.375% for 30 yrs in our home loan. This year, we wanted to refi again to a 15 year term. I could not believe how fast the process was, we were able to close in less than a month. I would say Brian Kamody our mortgage advisor and Kenneth Ornelas our Loan Processor, were very professional, helpful and knowledgeable. They were both easy to talk to and they don't make you feel stupid even if you ask them silly questions. They kept us updated almost on a daily basis. We never had a hard time contacting them if we had any questions, they would return our call almost immediately. Overall, they went above and beyond to help us! Excellent Service!!
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