William M.'s review of Roku, Inc.

Roku, Inc.

         
Customer Reviews & Ratings
Complaint Posted 11/26/2010
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Review 11/26/2010
I bought a Roku player a year ago. I've had nothing but problems with it. Many of the apps for it freeze up all the time. I e-mailed Roku but they ignored me! I finally had to file a BBB complaint, but Roku has the nerve to try to exchange it after all of this instead of giving a refund. What's worse is that it's been a week, and I'm still waiting for Roku to get around to contacting me to set up the exchange.
 
 
 
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Additional Business Information
Hours   Phone   (888) 600-7658 Address   12980 Saratoga Ave #D
Saratoga, CA 95070-4659
Website   http://www.roku.com Email   vthai@roku.com
Contact   Vincent Thai Other  
 
 
 
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