Belkys A.'s review of Space Coast Credit Union

Space Coast Credit Union

         
Customer Reviews & Ratings
Complaint Posted 6/14/2010
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Review 6/14/2010
Let me start by saying i became a SCCU when the conversion took place between Eastern Financial and SCCU. According to my coupon book my last payment was April 2010. A few weeks passed when i received a late notice from SCCU according to their records my due date is 6/25/10. I called SCCU right away to get this misunderstanding taken care of. I have left several messages for a manager to contact me. I have YET to receive any type of response regarding my concern from manager. I have left my phone number along with my email address and of course nothing. My first call to SCCU i requested an account summary which i did receive and i feel is not correct. SCCU has a payoff of $319... which i don't understand. I finally found my loan agreement which states maturity date may 5,2010 in which (35) payments of $243.73 and (1) ending payment of $243.73 my question is why would my balance be $319? Why can't i get any answers.... i was told to write a letter and drop it off at a branch. That is ridiculous!!!!
 
 
 
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Additional Business Information
Hours   Phone   (800) 447-7228 Address   PO Box 419001
Melbourne, FL 32941
Website   Email  
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