Des A A.'s review of The Home Depot

The Home Depot

         
Customer Reviews & Ratings
Complaint Posted 7/16/2023
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Scam and lied
What an illegal operation they run on the flooring department. They lied and scam you. They promised that they will send someone into your house to measure your floor for free, but you have to pay a $50 deposit. Then they said this $50 will be deducted off your total carpet purchase. I had another carpet installer came in to measure the same room and come up with 150sq ft. The Home Depot guy come in and measured and said their computer calculated that I need to buy 230 sq ft. That is a marked up of 80sqft. Their detail quote show they will deduct $35 from the total carpet pricing, and remember I paid $50 deposit now they only give me $35 credit back. That is another big ripoff. They marked up 80sq ft more carpet that you have to pay for to cover the installation fee, but they advertised Free installation. This is so sick in the stomach to think such a large public own company in this country can be so crooked. I end up using another private installer and lost my $50 deposit. No more Home Depot at this joint. No wonder their BBB rating is only 1.1
 
 
 
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Additional Business Information
Hours   Phone   (805) 389-9918 Address   401 W. Ventura Blvd.
Camarillo, CA 93010
Website   http://www.homedepot.com Email   Chris_Barajas@homedepot.com
Contact   Chris Barajas Other  
 
 
 
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