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Long delays, undocumented policies, and rude customer service
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Ordered 500 ounces, confirmed they were in stock and wired the money. 3 working days later we called and they suddenly had a "7-day wait" on any shipments" even though we paid by wire within a few business hours (same day) as the order. DId ship on the 7th day, but just be aware. No where on the web-site was this talk about the 7-day wait. My first experience with them will be my last.
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