Smokers Savior

1.9 star rating Rating - based on 18 reviews & complaints
 
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Specialty Retail

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Customer Reviews, Ratings & Complaints
Complaint Posted 12/22/2011
Smokers savior
I agree with most of the other reviews,Not a good company to us, We order they said it was back order and so we said never mind the about three months later it showed they had taken money out of our bank account, .We got the product but it was use... Read More »
 
 
 
Complaint Posted 9/14/2011
Review 9/14/2011
I was shocked to read how many terrible reviews these people have. Wish I'd looked them up first. We got snowed it seems. One battery shipped dead on arrival. The other fully charged lasted about 10-15 minutes. When I called, they were incredibly... Read More »
 
 
 
Complaint Posted 7/31/2011
Review 7/31/2011
I ordered Smokers Savior product in April of 2010 online through their website. Received the product and decided it was not for me. Then in May of 2010 was charged 94.90. Called Smokers Savior and was explained it was a membership and I was explai... Read More »
 
 
 
Complaint Posted 6/24/2011
Review 6/24/2011
The company may have worked for many, but I ordered this for my father who was not a fan so I returned it. I understand that I did not get the $99.95 refund back b/c I did not put the used filters back in the package went I sent it back, so I am o... Read More »
 
 
 
Complaint Posted 1/16/2011
Review 1/16/2011
I just bought Smoker's Savior & it's a rip off. The filters, which are changeable & a must, last for only 1 time smoking. Read More »
 
 
 
Complaint Posted 12/13/2010
Review 12/13/2010
i ordered smokers savior after seeing it advertised on t.v. . they said one time payment of 49.95. i got the heavy ceramic cig.,that would not charge 20 seconds.they took out 49.95 plus shipping ,few days later took 64 more dollars.,plus 14.95? i... Read More »
 
 
 
Complaint Posted 9/24/2010
Review 9/24/2010
Smokers Savior is a MONEY STEALING SCAM!!!!... After twelve years of smoking, I finally agreed to quit. My father was so happy that he bought me Smokers Savior as part of my step down process. Here's the problem... We never got it and when we call... Read More »
 
 
 
Review Posted 6/16/2010
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Review 6/16/2010
I was just talking with my husband last night about trying the smokers savior, and I told his that there was a free trail and the only thing that I would has to pay was the shipping. But when I went to the web site it was a total different thing.I... Read More »
 
 
Business's response - by Smoker's S.on 6/16/2010
Julia, The Smoker's Savior radio and TV ads says, "Call to see how you can get your Smoker's Savior Starter Kit for FREE." The Starter Kit consist of an Electronic Cigarette (battery & atomizer), USB Charger, Wall Charger, 3 Flavored Filters, Hard... Read More »
 
Complaint Posted 5/24/2010
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Review 5/24/2010
Initially a problem was encountered with the sales order and Scott M. of customer service handled it in a manner mutually acceptable to both parties. Read More »
 
 
Business's response - by Smoker's S.on 6/16/2010
We are a growing organization and we have to use 3rd party call centers to handle our incoming sales calls generated from our advertising. We use multiple 3rd party call centers located in ME, NH and FL. We require each call center to read a scrip... Read More »
 
Complaint Posted 5/16/2010
Review 5/16/2010
Check out this video on Smoker Savior Review! It shows how Smoker Savior is using tricky advertisement! Copy and paste the link below into your browser: http://www.youtube.com/watch?v=Utv2Q2b-p3A Read More »
 
 
 
Review Posted 5/13/2010
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Review 5/13/2010
This smokers savior is a RIP OFF......They can't even refund your money back and won't talk to u after they promise to over night it in two days talked to manager Jana and Jessica and customer service reps are so rude.....DON'T BUY!!!!DON'T BUY NO... Read More »
 
 
Business's response - by Smoker's S.on 6/16/2010
Melissa, Hi my name is Scott and I am the Customer Service Manager at the corporate office for Smoker's Savior. I read every complaint about us on the BBB complaint board and respond to them all, if need be. Your complaint is very disturbing to me... Read More »
 
Review Posted 4/2/2010
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Review 4/2/2010
Do not trust smokers savior company . its a SCAM .. SCAM SCAM .IM SP PISSED ... everyone should put in a complaint to BBB> because they say they will charge you for s& H and just like everyone says they charge full price ..80 DOLLARS FOR THIS LIL... Read More »
 
 
Business's response - by Smoker's S.on 6/16/2010
We are a growing company and we have to employ 3rd party call centers to handle are incoming sales calls generated from our advertisements. These 3rd part call centers are required to read from a script that completely explains how to get your FR... Read More »
 
Review Posted 3/16/2010
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Review 3/16/2010
Happy to say, we didn't have these negative issues. My wife ordered it online and it arrived on schedule. My wife opted out of automatic monthly deliveries with no trouble. The product seems to do what it says. It has me down to 2-3 real cigarett... Read More »
 
 
Business's response - by Smoker's S.on 6/16/2010
Thank you Warren. The majority of our customers feel the same way as you. We have thousands and thousands of customers purchasing the Smoker's Savior and most of them are very pleased with the results. Thank you again! Read More »
 
Complaint Posted 2/9/2010
Review 2/9/2010
DO NOT SIGN UP FOR TRIAL!!!! I heard a offer on the radio for a electronic cigarette free to try, for 9.99 shipping and handling.. The offer comes with 20 free cartridges... and if you do not enjoy the product its simply a ship it back and not... Read More »
 
 
 
Complaint Posted 2/5/2010
Review 2/5/2010
Smokers Savior is sorry! I ordered this for my husband because they had a “promotion” for 9.95. I asked the sales rep SEVERAL times how much I would be charged and over and over I was told 9.95. I look on my account the next day and see a charge o... Read More »
 
 
 
Review Posted 2/2/2010
Review 2/2/2010
This product is not only a terrible mislead, the customer service is terrible, i simply asked for info about their free trial add on the radio, and my credit card was charged twice, with out my consent. i was told i had 24 hours to decide if i wan... Read More »
 
 
 
Complaint Posted 1/29/2010
Review 1/29/2010
This was a 30 day free trial deal on the radio. Quick to take your money. Impossibe to refund you the money!! Read More »
 
 
 
Review Posted 1/28/2010
Review 1/28/2010
i was very interested in this product until i read the review about the woman who had gotten a headache for a day and a half. and when she tried returning this they hung up on her, REAL NICE!!! i just want to thank her for warning me about this pr... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (323) 851-0004 Address   3450 Cahuenga Blvd West #102
Los Angeles, CA 90068
Website   http://www.smokerssavior.com Email   scott@herotabs.com
Contact   Scott Mahoney Other  
 
 
 
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